The school is always pleased to receive enquiries from parents. We encourage you to visit the school with your child, by prior appointment, in order to familiarize yourself with our institution. Appointment days are: Tuesdays, Thursdays or Saturdays [except Public Holidays].

Once you are convinced that ours is the right school for your child, please submit the required documents and follow procedures set out below to enable us to consider your children for admission.

Fill out the application form for Admission, at the front desk or online at
http://www.npsinternational.com.sg/admission_form_june_2011.pdf

• For entry into KGI, the child must have attained the age of 4 years by 31st March. For entry into Montessori the child must have attained the age of 3 years by 31st March.
• Submit the application form together with a copy of the child's three years reports, a copy of the birth certificate and two passport size photographs.
• Await call for tests and interview. Parents will be notified about the date and venue for the tests. Children must ensure that they arrive promptly.

The tests will be conducted as follows:

1. For entry into KG1, KG2, Montessori: Interaction among parents, child and Principal / Resident Director
2. For entry into grade I to V: Test of basic skills, comprehension - English and Mathematics and an interaction
3. For entry into grades VI to XII: Test of English, Mathematics, Logic and reasoning and an interaction

There is no prescribed syllabus for any of these tests. They follow a multiple choice question paper pattern. Students must carry a pencil and an eraser with them. Calculators are not permitted. An evaluation will be carried out on the basis of the marks obtained in the tests and three years reports. Short listed candidates and parents will be called for an interaction.

You will be contacted within a fortnight, informing you whether your application has been successful. If your child is offered a place at the school and you wish to accept it, you must pay the first term fees and application fees, payable on admission, immediately. Failure to do so will render the seat being cancelled and being offered to the candidate next on the waiting list.

Please download the Student Contract here.

On being granted admission, the following forms will need to be filled in and signed by parents:

• Medical Agreement / Indemnity Bond
• Bus Form
• Student Contract (as stipulated by CPE)

For all Medical Insurance related information, please click here.

• To secure an admission, students have to pay an Application fee equivalent to two months' tuition fees.
• Students have to pay the Application fee in case they have to get a place in the waitlist. Admission against waitlist would be considered if and when vacancies arise.
• No refundable deposit is payable.
• The schedule of tuition fees payable is attached.
• Tuition fees are payable in three installments over the year - the fee terms are April-July, Aug-Nov and Dec-March.
• Tuition fees are pro-rated on a monthly basis if a student is enrolled after the term starts.
• A late payment fee of $ 100 per month of delay or part thereof is payable, if fees are not paid by the due date.
• All fees are subject to prevailing GST.
• Bus fees and cost towards uniforms are payable directly to the agencies providing the services.
• Occasional costs incurred (lost or damaged books, damage to school property etc) will be billed to parents.
• Examination fees, excursion costs, etc will be billed separately and are payable in advance.
• Payment of fees are accepted only in the form of cheques at school or GIRO/Inter-bank transfers. Cheque deposit directly to our bank account is not accepted.
• Cheques are to be made out in the name of "NPS International School". Post dated cheques are not accepted.
• In case of cancellation of any subject for any reason, students will be suitably offered other similar subject options with no additional fees.

• One term notice is to be given in the case of withdrawals. Notice is not deemed to be given until written confirmation has been received, and acknowledged, by the Admissions Office. No other confirmation - written or otherwise - will suffice. If the required notice is not given, the school reserves the right to collect one term equivalent of tuition fee.
• The School has no conditions for withdrawal of a student.
• All withdrawal notices have to be given in writing, either by email or by post or by letter delivered to School.
• A transfer certificate application form is to be given along with the withdrawal request.
• Withdrawal formalities will be completed by the School only upon fulfillment of conditions that include return of School properties, books and payment of any arrears of fees.
• There will be no withdrawal fee.
• All withdrawals will be acted upon within one week of obtaining communication from a parent and obtaining all clearances with the School departments.
• Student pass holders will have their passes cancelled upon withdrawal as of the last day of attending School.

The school allows students to transfer between programmes/curricula. For example, transfer from Montessori to Nursery/Kindergarten or CBSE to IGCSE or CBSE to IB Diploma or vice-versa after initial enrolment.

• Students can seek to transfer from one programme to another at the beginning of a term.
• Students(or parents) seeking transfer should make a written application for consideration by the school, stating the reasons thereafter.
• Transfers will have to be approved by the school and will take into account various factors including the academic demands of the new programme, the students’ prevailing performance levels and residual months available after switch.
• Fee differences will be applicable and payable(or refundable) as per the new programme.

All transfer requests will be responded to within four weeks from receipt of written transfer request.

1. One term notice is to be given in the case of withdrawals. Notice is not deemed to be given until written confirmation has been received, and acknowledged, by the Admissions Office. No other confirmation - written or otherwise - will suffice. If the required notice is not given, the school reserves the right to collect one term equivalent of tuition fee.
2. Term tuition fees are pro-rated as below.
• 100% refund of term tuition fees if withdrawal notice is served and accepted before the term commencement
• 50% refund if withdrawal notice is served and accepted within 60 days after a fee term begins
• NIL refund if notice is served after this date
3. Application fee is not refunded once the student has started attending classes.
4. Facility fee is not refunded once the student has started attending classes.
5. In the case of waitlisted students, one-half of the application fee plus GST will be refunded if the applicant:
• Has not been accepted one year after payment of application fee or
• Requests withdrawal of his/her application within one year of payment of application fee and before acceptance.
6. Students with outstanding accounts may have their school attendance privileges revoked by the school until such time their accounts are current. If any payment remains unpaid upon withdrawal from the school, no transcripts, transfers, or other records will be released until full payment, including late payment fee, is received.
7. A student pass holder withdrawing from the School will have the student pass cancelled by the School as of the last day of attending School. The communication for this would be sent to ICA forthwith.

The School aims to resolve all disputes, whether financial or otherwise, involving the School and the students in a just and amicable manner. Due consideration would be given to all the facts before any solutions are recommended.

1. A dispute is recognised as such if the School and a student (parent) do not agree to a decision of the School, either a general one or a specific one involving the student.
2. The dispute is resolution mechanism has three structural components which are followed sequentially:
• Resolution by a staff member or a team appointed by the Principal.
• Resolution by the Principal.
• Resolution by reference to a third party like CPE, Small claims tribunal.
3. All “disputes” are to be given by the parent to the School in writing, stating clearly the issue, the facts and the area of disagreement.
4. At the first instance, the Principal will ask a staff member or a team of staff (concerned teacher or administrative staff may also be included) to investigate the facts and recommend resolution options. These are to be discussed with the parents and an agreement will be attempted.
5. In case of continued disagreement, the matter would be taken up by the Principal, who, in consultation with the Management, will explore other options for discussion with the parents.
6. In the event of disagreement after this stage, the School will advise the parents to either refer the matter to the Student Services Centre at CPE (Dispute resolution scheme) or the Small claims tribunal (in case of fee issues). The School will conduct these processes consistently and fairly.
7. All disputes will be attempted to be resolved within 21 days of receiving in writing, unless a third party intervention occurs.

Third Party Mediation: (as per CPE Guidelines)

In the event that the Student and the school are unable to resolve a dispute in accordance with the grievance procedure referred to in Clause 5.2 of the student contract, the Student and the school may refer the dispute to the Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) through the CPE Student Services Centre for mediation prior to instituting any legal action. The Student and the school agree to such procedures and to pay such fees as the Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) may prescribe from time to time for the purpose of resolving their dispute.

All feedback/query/complaint from a parent to the school given in writing, will be responded to the first time, either verbally or in writing (as appropriate) within 10 working days from the receipt of the feedback. Some feedback may require additional steps subsequent to the first response which will be communicated to the parents. During the academic year, the School will not cancel any course. In case of cancellation of any subject for any reason, students will be suitably offered other similar subject options with no additional fees. Admissions Office
E-mail: register@npsinternational.edu.sg
Tel.: +65-62942400
Fax.: +65-64482089